This policy explains what personal data IT LogicPro collects through this website, why we collect it, who we share it with, and what rights you have over it.
Who we are
IT LogicPro Services Ltd is a company registered in Cyprus, established in 2013, with offices in Nicosia, Limassol and Larnaca. For the purposes of data protection law we are the data controller for personal data collected through this website.
Registered office: 12 Ayias Paraskevis, Office 1, 2412 Egkomi, Nicosia, Cyprus
Email: info@itlogicpro.net
Telephone: +357 22 356 840
What we collect
Information you give us
When you complete a form on this website, or book a call with us, we collect the details you enter. Depending on the form, that includes your name, email address, telephone number, company name, and whatever you write in the message field.
If you contact us by email or telephone instead, we hold that correspondence in the ordinary way.
Information collected automatically
When you visit this website, information is collected about your visit through cookies and similar technologies: pages viewed, how you arrived, approximate location derived from your IP address, and details of your browser and device. Our security provider also logs IP addresses and requests in order to filter malicious traffic.
Full detail of the cookies used is set out in our Cookie Policy.
Why we use it, and our legal basis
| Purpose | Legal basis |
|---|---|
| Replying to an enquiry or a request for a quote | Steps taken at your request before entering a contract |
| Providing and administering services to clients | Performance of a contract |
| Keeping the website secure and available | Our legitimate interest in protecting our systems |
| Understanding how the website is used | Your consent, given through the cookie banner |
| Advertising and measuring our campaigns | Your consent, given through the cookie banner |
| Meeting accounting and legal obligations | Compliance with a legal obligation |
We do not sell personal data, and we do not use it to make automated decisions that produce legal effects.
Who we share it with
We use a number of service providers who process data on our behalf. Each is bound to use it only for the purposes we specify:
- Microsoft — our email and office systems
- HubSpot — our customer relationship system, where enquiries are recorded
- Zapier — passes form submissions between our systems
- Google — website analytics and the reCAPTCHA anti-spam check on our forms
- Meta (Facebook) and LinkedIn — advertising measurement, where you have consented
- Sucuri — website firewall and content delivery
- Koalendar — the booking page used to arrange calls
We may also disclose information where we are required to by law, or to professional advisers where necessary.
Transfers outside the EEA
Some of the providers above are based outside the European Economic Area, principally in the United States. Where data is transferred outside the EEA, it is done on the basis of the safeguards those providers offer, such as the European Commission’s standard contractual clauses or an adequacy decision.
How long we keep it
Enquiries are kept for as long as we are dealing with them and for a reasonable period afterwards, in case you come back to us. Records relating to clients and to accounting are kept for as long as required by Cypriot law. Analytics data is retained according to the settings of the services concerned.
If you would like your details removed sooner, ask us and we will do it.
Your rights
Under the General Data Protection Regulation you have the right to:
- ask for a copy of the personal data we hold about you
- have inaccurate data corrected
- ask us to delete data where there is no good reason for us to keep it
- object to processing based on our legitimate interests
- ask us to restrict processing while a question is resolved
- receive your data in a portable format
- withdraw consent at any time, where we rely on consent
To exercise any of these, email info@itlogicpro.net. We will respond within one month. There is no charge.
Complaints
If you are unhappy with how we have handled your data, please tell us first so we have the chance to put it right. You also have the right to complain to the Office of the Commissioner for Personal Data Protection in Cyprus: www.dataprotection.gov.cy.
Security
This website is served over an encrypted connection and sits behind a web application firewall. Access to the systems holding enquiry data is restricted to staff who need it. No system is completely secure, but security is the business we are in and we treat our own accordingly.
Changes to this policy
We update this policy when our practices or the services we use change. The date at the top shows when it was last revised.